Hotéis

Alexander Tel Aviv Hotel

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Avaliado 4,3 dos 5
Havakuk HaNavi Street 3, Tel Aviv-Yafo
+972 3-545-2222
alexander.co.il

Tel Aviv: Hotéis

Datas de viagem
Hóspedes

Comentários

Clean, nice and friendly. Very comfortable rooms and very good breakfast. Just a very nice home away from home. We have stayed here a few times and will stay many more.
Rude, arrogant and unprepared staff. Dirty room. Me and my father stayed on Alexander hotel for a tourism. We deeply regret. First when we arrived, the check in was a bit weird, since the manager didnt explain much of the hotel, but gave us a paper and said "all you need is here". Not problematic, but strange. Arriving in the room, we noticed that the whole room, mainly the bathroom, had little black pieces of something we didnt identified, and therefore our room, 601, hadn't been cleaned for a long time. The worst, though, was the service. People there don't smile and are not helpful. We needed a scale for the luggages, and before I completed my question, the desk manager cut me and said "we dont have it". I said then we need it for the luggages, and again she repeated "we do not have it". I asked if they have a scale in the gym, and one more time i got the denial. So I went to the gym, and as expected there were a scale there. I warned the reception, and very arrogantly she replied that a luggage might be too heavy for that scale (how is that even possible?!). I questioned the feasability of that information, and she was rude: "ILL TELL YOU AGAIN, ITS TOO HEAVY". Now, I could perfectly understand if we were told that we are not allowed to use the luggage in that scale because it might break it, or because it is not proper for it, but I expected from the lady at least an explanation for saying "there is not a scale in the gym" and for the reason we are not allowed, and that the staff could be minimum polite. The breakfast follows the same pattern.
Is a new hotel in an old building, right on the best place of Tel Aviv, on top of the great beach, going north you find Tel Aviv port and going south you find a beautiful walk and the old town. Great service, beautiful rooms and amaizing manager.
Great Hotel Good location, Nice rooms Friendly staff.
My personal experience was not well. Went for a birthday weekend. Upon arriving I went to restaurant for a salad. And humus. I Ate the humus first 😣. Half way through it I threw it up. And the rest of the night was as so. So didn't get to enjoy any of the trip had to leave early. Spent the whole day in Bed.😣

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