Hotels

The Ritz-Carlton, Philadelphia

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Rated 4.5 of 5
10 Avenue Of The Arts, Philadelphia
+1 215-523-8000
ritzcarlton.com

Philadelphia Hotels

Travel Dates
Guests

Reviews

First of all, the rooms, hotel lobby, concierge, and valet are all amazing, of course. But I came for new year’s, and the price seemed really steep at the time. I was totally wrong. Meredith, the chief of operations, brought us up a bottle of champagne after our friends had realized the liquor stores were all closed. She, along with the rest of the staff, was super helpful. Great time all around, highly recommend!
It is a beautiful hotel and oh that lobby, amazing! The stay was pleasant, but for the price you pay, the rooms could be cleaned more thoroughly as some areas were very dusty. Stopped by for a cappuccino at the bar in the lobby and the bartender could use some retraining. I was given a watered down cappuccino and I had to ask for a spoon and sugar. Additionally, I was given a check without a pen so when I asked the bartender for one, I had to watch him mix few drinks before he gave me one. Overall a decent stay, but service could use improvement. The location is great as there are plenty of bars, restaurants and things to do.
The Ritz Philadelphia is consistently an amazing hotel. The weekend I stayed the hotel was sold out, but the staff still went above and beyond to accommodate my reqeusts. Even though the hotel was very busy, they always took the time to answer all of my questions completely and make sure I was taken care of before moving to the next customer. The hotel itself is also very beautiful, the building is historic and the rooms are very comfortable.
My dinner companion and I had a reservation at Aqimero but were stuck in traffic. We called and the staff were so kind and understanding about the delay. When we arrived we were seated and the evening continued to be full of excellent choices. Our server was knowledgeable and helped with recommendations when trying to choose between the chef's specialties. The cheese board was plain, but the bread service with tomato jam and ricotta was delicious! The sweet and spice of the jam was perfect on the flatbread. The braised short rib was tender and incredibly flavorful. It comes with a very fine puree of sweet potatoes that had just the right amount of sweetness. We also ordered the Brook trout and the salty crisped skin was perfect! Service was attentive and the manager Eddie stopped by a few times to ensure our meal met our expectations. Overall it was a beautiful dinner.
Beautiful hotel and very friendly staff. Was told it used to be a bank back in the day. Very fancy, nice beds and pillows. Nice roomy bathrooms as well. I see why people like the place now!

Hotels Near The Ritz-Carlton, Philadelphia

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