Hotels

Cambria hotel & suites Ft Lauderdale, Airport South & Cruise Port

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Rated 4.3 of 5
141 Southwest 19th Court, Dania Beach
+1 954-889-2600
choicehotels.com

Fort Lauderdale Hotels

Travel Dates
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Reviews

The only thing Cambria suites does that upsets my wife and I is there is not enough of them. We have never been disappointed by this hotel brand. Again they came to our rescue while visiting Hollywood Fla. For my cousins 100th Birthday party. From the front desk to housekeeping my wife and I were extremely happy. Thank you all who work here. Please keep up your spirit and diligence it is why we search for a Cambria when we travel. You make us feel like royalty and all we are is a blue collar couple living in your castle for a brief time. Dan & Kelly
This will be the first review I have ever submitted and it is soley to prevent people from including this hotel in their vacation itinerary. While planning our vacation, we spoke to two separate individuals who ensured us they had car seats available for shuttle use to transport children. Upon arriving, we quickly found out this was not accurate. We had early check in for three rooms, two with king size beds, one with double queen beds. Only one room being available when we arrived at 1045. We were ensured that the two other rooms would be ready in a short time. The second room was finally available 130 in the afternoon, and was not the king size bed we reserved. The third room was to be ready within 15 minutes of the second. After multiple phone calls, three trips to the front desk and excuses from the staff our third room was ready at 345, also not a king size bed that was reserved. Not once did we receive an apology, let alone anything to make their mistakes right. Quite frankly, no remorse at all from the staff for the endless mistakes. In fact we received rude treatment from the front desk staff throughout the day. So with that, you can take a seemingly beautiful hotel and ruin it with poor attitudes and customer service. The customer should never feel like they are inconveniencing someone, when the only requests are the simple necessities to be expected when booking a hotel room.
I was hopeful when I saw the nice lobby. We checked in and they gave is 2 queens instead of the king which was fine because there were two of us. I was soon disappointed when we entered the room time had forgotten. Frayed carpet, stains on the couches, pop splatter on the walls, shotty paint job, dirty growdy outlets(how do you get anything but dust on an outlet is beyond me), a closet you can't use because the bed was too close to the door, and to top it off we were greeted but two cockroaches. I paid 200 for 1 night based on reviews; thinking I'd get better quality than Super 8. The hostel I stayed at in my youth was better than this. The only upside was that the shower and beds were clean. I just pray that there were not other cockroaches that crawled into my luggage. I'm giving two stars because the clerk recommended a good sandwich shop and Cuban restaurants down the way. I'll post pics later.
I really like the room it is divided into 2 sections with a art deco divider. Great fridge & microwave, a nice roomy shower and the staff are wonderful! Also has a nice gym, pool and the food in the restaurant is very good. We definitely reccommend this hotel 😁
The only good thing about this hotel is location, large rooms, comfortable rooms, nice pool area and gym. But the customer service is a “0”! The front desk representatives are nice to a degree but if you ever have an issue they don’t do anything to please the customer. House keeping employees are so rude it’s almost unreal! I have stayed here on two different occasions. And both times they were so rude! I complained because I had a stain that looked like blood on my sheet. It was after hours so no housekeeper was on duty, which is very unprofessional to me.... not to have a housekeeper on site at all times. So the front desk person bought me some sheets to change the bed myself, which was also unprofessional to me! The next day I told the housekeeper to change the sheets because blood was on the sheets. She tells me that they are not doing full service today..... they’re only dumping garbages, because it’s Christmas! At that point I’m boiling, because I just explained to her the situation with the blood. I requested a manager and she stated that she thought customers would be ok with only housekeepers dumping the garbage and cleaning the bathroom...... I politely snapped and after 3 minutes... she said we’ll make an exception! I was hoootttt! I left, just to get back to the room to the same bloody sheet on the bed! I will never stay at this hotel ever, neither do I recommend it! If customer service is important to you, take your business somewhere else!

Hotels Near Cambria hotel & suites Ft Lauderdale, Airport South & Cruise Port

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